Reviews

"Mike was very responsive and professional."

"Lucy was perfect!"

"Camila was extremely responsive and helped us book additional transportation. She checked in on us and made sure everything was going well (it was!). She was wonderful to work with!"

"Lucy did an excellent job! We had a blast! A real adventure and we both had a great time. We will be back in the BVI with Ritmo next year!"

"Lindsey and Ritzy were great. Communicated throughout the process from initial outreach regarding booking to the final payment and then checking in a few times during the trip to make sure everything was good"

"Mike Piper is amazing ! My wife and I charter twice a year with Mike and he is a joy to work with - he is so laser focused on making sure you find right boat / crew that is a fit"

"Stephanie was amazing, she guided us through the process and really helped us have the very best experience! Loved every second of it. We are already looking towards booking another trip next year!"

"Exceptional!!! Lucy Cooper is the reason we will return to Ritzy Yachts. She was SO helpful throughout the entire process (selecting the right boat, contracts, etc.). While I was primary for our group, she eagerly assisted individual(s) in our group when needed (eg; wire transfer). The entire group gives her two thumbs up. Lucy had absolutely everything covered for what we needed to do and with enough time to get it done. Lucy was proactive, always professional, quick to respond to every question, and a pleasure to wor...Read More!"

"Lindsey was knowledgeable, helpful and patient with someone doing this for the first time. I would recommend her whole heartedly"

"Really helpful - thanks!"

"Stephanie was fantastic. Very professional and prompt and detailed and accurate with her communications throughout. This being our first yacht charter, she made the process feel safe and understandable. Never any pressure. Incredibly knowledgeable and trustworthy. Would recommend using Stephanie at Ritzy to everyone."

"Also fantastic"

"Was great, great communication."

"Lucy was very easy to work with and provided great choices of boats for us to choose from. We enjoyed working with Lucy and plan to work with her again!"

"Lucy was so helpful and extremely responsive to all of our questions as we planned our trip. We appreciate her being available and her walking us through the process. It made it all so easy!"

"We are a repeat customer! Mike Piper is highly responsive and very helpful."

"On the ball and very responsive"

"Very clear, no surprises…very professional"

"Thank you so much for planning this incredible family vacation. This tops all of our vacations by far and we will be repeating one day."

"Stephanie was incredibly helpful throughout the whole booking process and helped us match with the best boat and crew for our family. During our trip, she also stayed in contact making sure we were having a good time. She is a great asset to Ritzy Charters"

"Stephanie was a wonder! Her organizational skills and willingness to work with us on dates, timing and organization were beyond compare. I will be calling her today to organize yet another trip with Juan and Rochi for this April, fingers crossed."

"Dayle was wonderful, we narrowed it down to a few boats and she made great suggestions based on her knowledge of our group, which led us to Zingara! It was the most memorable trip of our lives, we can't wait to start planning the next one!"

"Lucy is amazing and I’d recommend her to anyone. She stayed in touch even over the course of the charter to ensure all was well - which it was!! This trip was AMAZING!!! So much more than we had even expected. Our crew was fabulous and we hope to charter with them again!!! "

"Beyond expectations!! Our experience was exceptional!!"

"Florencia made it very clear what steps we needed to take and when. It was our first time to manage the contract for the charter and Florencia was very patient in answering our questions and guiding us through the process. The trip was simply spectacular. Every day was amazing and different. Chartering a catamaran for a week is an expensive and somewhat risky adventure. We would make the trip again in an instant. Our group was overwhelmed by the scenery and activities. We all felt we could not have experienced the isles a...Read More!"

"We cannot thank our Ritzy contact Lindsey enough! She was constantly updating us on all aspects of our charter and helped us when there was an issue with our payment transferring. Everything was never too much of a problem - we booked this charter late in the season and Lindsay provided us with everything we asked. Cannot stress how excellent communication with her was! Thank you "

"Excellent. Great suggestions and service. Loved it and highly recommend the experience."

"Our Ritzy broker was very patient with me and able to answer all our questions since it was our first charter experience. Stephanie found the perfect fit for our family and celebration with the Infinity and its crew. We were so pleased with her recommendation. It was a vacation of a lifetime, exactly what we wanted. "

"Lindsey was amazing! We had never done anything like this before and she was available, attentive and professional. She answered questions as needed leading up to the trip and checked in during and after to make sure we had everything we needed. We're already thinking about doing this again next year! We truly had an amazing trip and loved every moment!"

"This was our second time using Ritzy Charters and we would certainly recommend them. Our experience was fantastic. It is our sincere hope to charter again in the near future"

"First time using Ritzy Charters and would definitely use them again and certainly recommend to others. Florencia was on top of everything and made the entire process super smooth! 5 stars all around and cannot wait to go back!"

"Wonderful! Great communication, responsiveness, follow up. Enjoyed working with Lucy. One of the best vacations of our lives."

"Lindsey was a HUGE help with all of my questions throughout the entire process. An incredible experience!!!! This was definitely a trip of a lifetime. All 11 of us had a fantastic time and sad it had to end."

"Lucy was exceptional and communicated very well during the stages and while on the boat. We had to replan the entire Charter 5 days prior to the start due to Hurricane Beryl and Lucy was amazing working with Captain Mati to move the trip from the Windward to Leeward Islands."

"We started out the process working with the broker we had worked with before and just before the final payment was made that person took a leave and we were assigned to a new one. Initially, we had reservations because we had no rapport, but after an initial introduction we were quickly put at ease because Mike did an amazing job and made sure before, during and after our charter that we were well taken care of and had nothing to worry about. Thank you!"

"Lindsey was amazing! She was always available and attentive to all our questions and needs. From the beginning she helped us choose our yacht and right throughout our trip she was there to help coordinate our different needs. We will definitely be calling on her again."

"Florencia was GREAT! She answered all of my questions thoroughly and quickly and even arranged for her colleague to help me when she had to travel to the boat show in Greece. She never missed a step and also followed up upon our return (and during our trip) to make sure all of our expectations were met. I will definitely be contacting her again. Thank you for making our trip to the Exumas one of our best family vacations yet!"

"Literally the best trip of my life!!! It was more than I dreamed and I can’t wait to go back!! All of the brokers I dealt with were wonderful. Dayle especially helped me so much with making things as easy as possible and even checking on me throughout the process. She helped me with arranging everything!!"

"Ritzy took care of everything. Great communication and follow up. Our family has been lucky enough to travel all over the world and we all agreed that this was our best vacation. Truly an unforgettable experience. We left already planning our next trip. It was that good."

"A trip of a lifetime. It was amazing! Mike was very helpful and thorough. He communicated at all stages of planning and as we approached our trip. He also reached out several times while we were onboard the boat to make sure we were having a good time and everything was ok. "

"Dayle at Ritzy Charters is a pleasure to work with, and makes the process of chartering very easy. She is always on call to answer questions or deal with any issues that might arise."

"Lindsey was AWESOME! She is knowledgable of both the area and the charter process, provided excellent detail and suggestions, was communicative from start to finish and nothing was left to chance. She regularly checked in with us before, during and after our charter to make sure all details were handled."

"They were helpful and made the process easy. One of the best trips for us as a family to spend such quality time."

"Ritzy made this whole process so smooth and easy. The communication was clear and follow up during our trip and afterwards has been impressive. I truly cannot fathom one thing that could have made this trip better - it was awesome! "

"Lucy provided excellent communication, was professional and friendly, and responded quickly to questions. Simply amazing experience."

"Very good"

"Great service. Always super helpful and proactive."

"Lindsey was remarkable and really helped me navigate the process and feel comfortable with my decision. I can’t thank enough for helping make this such a wonderful experience from start to finish!"

"Starting to plan another trip!"

"Very helpful. Great communication. Top Notch!"

"Dayle is the best, she knows us so well and always gets us just the right group and boat for us!"

"Excellent!"

"Communication was smooth from picking a charter through the trip."

"Due to the 2 cancellations of the first 2 boats (Ad Astra and Tapas) I really don't think Ritzy Charters is responsible and it shouldn't affect this rating. Florencia and Lucy were very helpful. As this was my first time booking this type of trip the learning experience was steep to say the least."

"Really have nothing but positive things to say about Ritzy. Mike was always helpful and responsive."

"Excellent. Both Lindsey and Marie Louise were always very helpful."

"Absolutely wonderful service from the very first encounter all the way to after the trip. Great communication and super attentive service. Mike was always on top of every detail and made sure to check and confirm everything we asked for. I would recommend Mike and Ritzy without a doubt."

"Communication is outstanding! You guys are great to work with and we plan to use you again!"

"Very responsive!"

"Mike is a pro, will work with him again."

"Professional and meticulous. Customer support from start to finish, displaying great proactivity in problem-solving and providing suggestions."

"Florencia was great and guided us through the whole process and made sure we had the right amenities."

"Marie Louise was tremendous, this was our first yacht charter, it was so pleasant and seamless we will definitely be calling her for our next one!"

"Attentive and easy to work with. Already have recommended to two families."

"Mariela provided a very prompt and personal service from beginning to end."

"Marie-Louise at Ritzy Charters was beyond helpful! This was our first time chartering a boat and she helped me every step of the way. The service was excellent!"

"The broker was attentive to our needs and kept in constant contact from deposit to end of cruise. Mariela Pesci was our representative."

"Excellent! Informative and communicative."

"Mariela was great at providing information on things we may not have considered and what to expect. She kept us updated every step of the way. Very Helpful!"

"O’Donna was AMAZING from the second we sent our original inquiry! She was attentive, knowledgeable and quick to answer any questions we had even when she didn’t have the answers, she was sure to get them! We felt she was a great representative on our behalf and wanted to be sure she did everything she could to be sure we were getting exactly what we wanted."

"Mariela was phenomenal. I would not have wanted to book this trip without her help. She took care of every single detail from start to finish. She was helpful in setting up transportation, communicating with the yacht, and even checked on us during the trip! Would recommend working with Ritzy Charters!"

"Very thorough."

"Top Notch! Appreciated the personal follow-up after the trip as well."

"Very professional and got us exactly what we wanted."

"Excellent!"

"Lindsey Chirichiello from Ritzy Charters surpassed all expectations and provided an exceptional service."

"Mike Piper at Ritzy Charters was so attentive, a great resource, and made sure we were well taken care of at every turn. We look forward to working with him and Ritzy Charters for another trip!"

"Lucy was very helpful and quick at getting things done."

"From day one when we first contacted Ritzy Charters, Mariela was excellent: helpful and easy to deal with."

"Hello Lucy! Everything was wonderful! Thank you for helping us with all the changes. All our guests loved the yacht and the crew. 10 out of 10. Thanks again! We loved Sweet Ann Marie and will use Ritzy Charters in the future. Have a great trip! Xoxo"

"Great communication."

"We simply cannot say enough good things about the service that Ritzy Charters provided. We had an unforeseen problem with our original chartered boat and literally 2 days before boarding Mariela at Ritzy Charters was able to offer several other options that were either the same cost or less. We ended up on a bigger yacht with more crew and had an unforgettable experience without missing a beat thanks to the excellent service from Mariela at Ritzy Charters! "

"We had an excellent experience, not only with the charter itself, but especially with Dayle at Ritzy, who went above and beyond to make sure we were paired with exactly the right crew and vessel that met our requirements. Dayle is quick to respond to any questions, always helpful with suggestions, and goes the extra mile when possible. With her sailing background, she knows what she's talking about. It was a great pleasure working with Dayle and the Ritzy team!"

"Communication was great and everything went as planned."

"Very attentive."

"Lindsey with Ritzy was our key to selecting the best yacht to meet the needs of our group. She always made herself available for calls and was very responsive to our emails. Lindsey provided suggestions for water taxis, hotels pre-post trip, and helped us understand the contract language, and payment timeline. We will connect with Lindsey on our future trips. As a customer, you will receive only the best!"

"Lindsey was great and worked very hard to learn our goals and match us to the best vessel and crew! Again exceeded our expectations."

"The best."

"O'Donna was very pleasant to work with and very responsive. She was very professional and thorough!"

"Excellent!"

"Excellent. As this was our first charter, Mariela was very informative. Correspondence was informative and prompt. A true professional."

"Mike Piper was great. He always responded quickly and checked in with us often."

"Extremely helpful!! Went above and beyond with everything to make our trip seamless!"

"Mike was so helpful in the planning process! It was our first time chartering and we had a LOT of questions. He was incredibly responsive and provided great info on arrivals, transportation and even helped us coordinate with our shorter time frame."

"Excellent communication. Timely answers to questions and concerns, frequent check ins and updates to make sure everything was going well. Couldn't have been any easier."

"Great service and attentive."

"We were very happy with Ritzy. Sometimes information would arrive later than we liked. But the continual follow up and desire to make us happy with our experience made up for a few delays in information."

"Service was good. Transportation was easy. Boats on time. Staff good. Communication good. My only complaint is that I didn't get an itinerary until I was already on my way to the islands, and that was by request. I feel like the itinerary should be sent out at least a week or two in advance. This should include details of activities and locations. I felt entirely in the dark on what to expect on this trip. Maybe that was due to primary communication being with Joe and my Mom, but they didn't seem to have the itinerary eithe...Read More!"

"Mike Piper from Ritzy Charters was the best yacht broker we have ever used. Highly responsive and attentive to every detail - he truly cared! Our yacht crew also indicated that Mike Piper was hands-on and very engaged which means a lot to us."

"Mike was extremely helpful in selecting the boat and making sure all the details were taking care of. He also was so nice to reach out during our trip to make sure we were having a good trip."

"Mariela did a great job and while she was away Lindsey filled in without missing a beat."

"Ritzy Charters looked after us and our needs. They found us the perfect charter and worked hard to put it together. Marie Louise was simply AMAZING."

"Marie-Louise was exceptional! She worked very hard to charter a yacht last minute after our initial yacht was unavailable."

"OUTSTANDING!!"

"Lindsey, it was an absolute pleasure working with you and Ritzy to ensure we had a memorable trip – definitely exceeded our expectations!"

"Mike was great. Very informative and helpful."

"Mike was attentive and helpful at every step."

"Dayle was excellent. Will definitely use her again!"

"I wish I could work with Mariela on every trip I plan! She is incredibly nice and a delight to work with."

"Very good communication and resolved any issues quickly."

"Attentive and informative. All as advertised and promised."

"Both Ritzy brokers involved were among the best I have encountered in arranging 4 charters. Communication was easy, and all questions/issues were promptly addressed."

"Marie was the best!! Always responsive and proactive. A primary reason I believe our experience was so great was that Marie, as our broker, made the experience easy to understand and provided timely answers to all my questions. In all, it made me want to travel by yacht again as soon as possible!"

"German did a great job facilitating in a challenging covid environment."

"Easiest trip ever. We will do it again."

"Dayle should be nominated for whatever way they recognize awards. I was the lead representative for our 10 guests and primary interface. She listed to our needs & wants. She patiently gave great tips and suggestions to enhance our voyage. We were in communication a FULL YEAR before the charter and then she has followed up for feedback or anything we might suggest to improve the experience."

"I can't say enough about the communication and support provided by Ritzy Charters. During this time of COVID and the unique requirements to travel, my group felt as if Ritzy did an outstanding job of guiding us through the requirements to travel without any problems."

"Always answered my call, even when time zone difference was not exactly work hours. Marie was very helpful."

"Dayle was incredibly helpful, she got back to me quickly whenever I needed info and provided it."

"Helped us find the perfect boat for our family. Highly recommend."

"Dayle was a pleasure to work with."

"Mariela Pesci answered every question our group had and addressed issue we had not thought of too. Response time was very quick and spot on."

"I have the utmost confidence that they can and will do a great job for you if you choose to use their services. Very polite and professional."

"Excelente de principio a fin. Muy atentos en la previa al viaje, siempre disponibles. Se ocuparon de los taxis, terrestre y marítimo, para facilitarnos la llegada al barco. "

"Our yatch broker was a great communicator and did a great job in helping us plan the entire trip."

"Dayle was outstanding to work with - professional, responsive and accurate!"

"Professional - Intelligent - Calm thru many necessary Covid changes - personable - concerned for us to have a wonderful experience. A+"

"I didn't deal much with you directly, but seemed friendly and clear in instructions - great job."

"For all the Covid issues we had, the booking got done."

"Good follow-up, good responsiveness and adaptability: we had to postpone our trip twice because of the Covid and therefore completely redesigned our program. They listen to the customer."

"Thank you Ritzy Charters for a wonderful boating experience for our family! This was our first time chartering a boat - we could not have done it without you. Thank you for handling all the specifics (itinerary, meals, logistics, communication with captain/crew, securing/transferring funds, contracts, etc.). You made the process seemless. Also, thank you for your patience with all our questions and for being so responsive. We are looking forward to working with you on our next boat charter!"

"Our family has used this charter broker twice. Both experiences were top notch. They made planning a vacation out of the country much easier. Always available to answer questions and give recommendations. Would definitely use them again and highly recommend."

"Always there to ensure the trip was planned and took off without any issues. If something came up, they figured out a solution - neither COVID nor a hurricane could ruin this trip with all the support."

"Dayle Reimer was so helpful and knowledgeable. She was wonderful to work with!"

"Ritzy Charters did an incredible job in helping us plan the trip to make it perfect. It wasn't easy to do during Covid, too. We were so appreciative of all their hard work to make sure it all went smoothly."

"Excellent experience. Looking forward to another year!"

"Very professional and they get the job done right! "

"German was great and easy to work with."

"Germain did a great job making sure we had everything we needed coming in and out of the country, which made everything very easy. He is a great broker with lots of knowledge in the industry."

"Dayle was so accommodating and easy to work with. "

"Super helpful! Impecable service. "

"Ritzy Charters deserves a medal with all they had to deal with this past year for our group to go on this vacation. Covid did not make things easy for anyone and Ritzy Charters did everything they could possibly do to make our celebration happen. Kept in contact with us through the entire process. Our broker, German Liubitch with Ritzy Charters ROCKED!"

"Top notch "

"Ritzy worked with me to understand what we wanted to do with our dream trip. 25th wedding anniversary, New Years celebration and an 18 yr olds senior trip were all made special because of their attention to detail. We will definitely use them for charters going forward. "

"We just got back from a catamaran charter for new year week that we booked in October with Ritzy charters. Dayle Reimer was our agent and she was knowledgeable, responsive and professional from the first email. She followed up on everything before during and after the trip. I would highly recommend them and certainly use this company again. "

"Great service however communication was limited at times when needed to make a quick decision. Seems mostly due to Covid-19 limitations."

"Lucinda is fantastic"

"Highly recommend Ritzy Charters in all respects - cooperation, politeness, communications, etc. Thanks, Dayle"

"I've used RItzy Charters a number of times to help plan wonderful sailing vacations. They have been exceptionally professional and in tuned to our requests so that options they presented, were great matches! Would certainly continue to use them and highly recommend this team to help anyone plan an amazing boat charter vacation!!"

"Wonderful "

"NA- I did not personally book"

"Lucinda made planning this trip so easy! "

"We would charter with Ritzy Charter again. Outstanding service."

"Excellent communication from the beginning to the end. Dayle was fantastic and I would imagine sick of hearing from me leading up to the cruise since I seemed to keep coming up with more questions. She answered every one with it seemed like within minutes every time."

"Very Good."

"Great at communicating with us throughout the year."

"Great service"

"great"

"Dayle was very helpful"

"Very easy and helpful!"

"Excellent -- helped picked great boat; stayed on top of everything; followed up immediately on all requests/questions. Dayle is great."

"N/a wasn’t a part of the booking."

"has helped us several times - great!"

"Dayle was helpful every step of the way! Anytime I had a question before our trip, she answered promptly!"

"Excellent"

"Lucinda was excellent. I would say, getting the Charter's information about the trip a few weeks in advance as opposed to a few days would have been much more helpful in understanding what to pack and devise a plan. The coordination with the Crew was excellent."

"I did not have any contact with the broker as it was handled all through another member of our group."

"Kelly dealt with most of this, but she sent me lists of emails and I know Ritzy was super helpful in finding boats that fit our group. "

" I LOVE Lucinda !!!!!! She helped me to choose THE PERFECT boat and crew !!! I think RItzy Charters needs some help with its communications. I was really scared I had wired $36,000 into the air -- and that feels bad. The person who answers your phone needs to say Hello -- Ritzy Charters !!"

"I’m sure it was great! Sam David handled all of that but seemed very pleased"

"Dayle was always helpful and answered any questions we had. Very much appreciated. "

"Dayle was always helpful and answered any questions we had. Very much appreciated. "

"Perfect"

"Very good"

"Excellent Service by Ritzy Charters! German and Lucinda were very responsible and diligent in managing all of our needs prior, during and after the charter."

"Couple bumps along the way but in the end all positive"

"Flawless"

"Very attentive and responsive"

"Service was as expected."

"Very, very good. Communicated very well and we would work with them again."

"Answered all of our questions in a timely manner. Very pleasant to work with."

"Very attentive - was a bit slow at the end to be put in contact with the captain but it was fine in the end "

"Ritzy Charters could not have been more helpful. Lucinda (and Dayle) did extensive research to find the perfect boat for us. I don't think our trip would have been so perfect without them helping us out!"

"Problem with ferry transfers, starting with us having to make our own arrangements for ferry from St. Thomas & return and then waiting 5 weeks for reimbursement of fees after contacting Ritzy 6 times to resolve."

"German did a fabulous job helping us with this trip. I loved her recommendation to get on the boat earlier since our flight was getting in early. I would not have thought to ask. "

"Everything was beyond our expectations with a minimum of effort on our part."

"top notch - nobody missed anything and we had dairy free, vegan, gluten free..... "

"Dayle was great; seemed to understand our desires and we ended up in the scenario we wanted with an ideal crew. Fast response times and very helpful."